Students who consistently attend their regularly scheduled classes accelerate more quickly and enjoy more success than those who repeatedly miss class.
Consistent attendance:
Your swimmer is eligible for a make-up if the expected absence is reported 24-hours in advance of the missed class. Absences may be reported by email to make sure we have a record.
As a courtesy, for our 2-week intensive courses, we offer TWO make-up classes per session for excused absences and ONE make-up class per calendar month for excused absences for our perpetual weekly classes. When an absence is reported 24 hours in advance, it is considered an excused absence and a make-up token will be generated on the swimmer’s account. Make-up tokens will expire 30 days after the date of issue. Students MUST be enrolled in our program to use a make-up token and make-up tokens may NOT be used in a swimmer’s regularly scheduled class. Credits and refunds will not be given for make-up tokens. Again, we offer make-ups as a courtesy but recommend attending scheduled classes consistently to see progress.
Students are eligible for a make-up for the following reasons:
Make-Ups are not guaranteed and availability for make-ups is limited.
Am I eligible for a Make-Up?
Because we are working with young children and water, it is imperative that the safety and quality of our swim lessons take priority over any scheduling needs. Therefore, certain classes may not be available for make-ups.
Our supervisors will carefully consider the needs of the students, the instructor, and, if applicable, the class as a whole before determining if adding a student for a makeup is feasible.