Students who consistently attend their regularly scheduled classes accelerate more quickly and enjoy more success than those who repeatedly miss class.
Consistent attendance:
Allows instructors to constantly evaluate and assess students
Maintains the integrity, dynamic, and flow of the class
Cultivates a bond between the instructor and student and fosters trust between them
Your swimmer is eligible for a make-up if the expected absence is reported 24-hours in advance of the missed class. Absences may be reported by email to make sure we have a record.
As a courtesy, for our 2-week intensive courses, we offer TWO make-up classes per session for excused absences and ONE make-up class per calendar month for excused absences for our perpetual weekly classes. When an absence is reported 24 hours in advance, it is considered an excused absence and a make-up token will be generated on the swimmer’s account. Make-up tokens will expire 30 days after the date of issue. Students MUST be enrolled in our program to use a make-up token and make-up tokens may NOT be used in a swimmer’s regularly scheduled class. Credits and refunds will not be given for make-up tokens. Again, we offer make-ups as a courtesy but recommend attending scheduled classes consistently to see progress.
Students are eligible for a make-up for the following reasons:
Illness
Injury
Family Obligations
Make-Ups are not guaranteed and availability for make-ups is limited.
Am I eligible for a Make-Up?
I understand that students who miss a class for illness, injury or family obligation are eligible for a make-up if the office was notified by email at least 24 hours in advance.
I understand that BCS Swim CANNOT guarantee that there will be space available for multiple children in a make-up class. Make-ups are a courtesy, and if there are multiple children who need make-ups, I might have to come at different times.
I understand that BCS Swim can’t guarantee that my child will have the same teacher for their make-up class.
I understand that make-ups are only valid for 30 days. If they are unused, they will expire.
I understand that eligible make-ups are valid only while we are enrolled. All unused make-ups expire when I withdraw, and are not carried over upon re-enrollment.
I understand that my child cannot “make-up” a missed make-up class.
I understand that BCS Swim cannot transfer make-ups to other students or issue a tuition credit for missed classes.
I understand that enrolled students may request an eligible make up class up to 72 hours in advance by contacting our front office. (Example: Request Monday for a Tuesday to Thursday Make-up class.)
Because we are working with young children and water, it is imperative that the safety and quality of our swim lessons take priority over any scheduling needs. Therefore, certain classes may not be available for make-ups.
Our supervisors will carefully consider the needs of the students, the instructor, and, if applicable, the class as a whole before determining if adding a student for a makeup is feasible.